Privacy Policy
Policy Statement:
Commitment to Privacy and Security of Customer Personal Information
Introduction:
Thrifty Foods makes every effort to ensure that your shopping
experience with us continues to be an enjoyable one. In addition to our
commitment to the highest levels of service and product quality, we are
equally committed to protecting and safeguarding any personal
information you provide to us as our customer.
Our policies and procedures have been designed to comply with the Personal Information Protection Act of British Columbia. From time to time, this policy may be updated. When this happens, revisions will be available through our web site at www.thriftyfoods.com, or from any one of our locations throughout B.C.
This policy statement summarizes the measures we take to ensure your customer personal information is handled appropriately.
Should you wish to receive more detailed information about our information privacy policies and procedures, please contact our Privacy Officer at (250) 544-1234 or 1-800-667-8280, or by email at privacyofficer@thriftyfoods.com.
Collection, use, disclosure and retention:
Thrifty Foods will collect from you only the personal information that
is necessary to establish and maintain our customer relationship with
you. Your express consent will be obtained for the collection of such
personal information, before it is collected. If your personal
information is shared with a third party (eg: credit agency), Thrifty
Foods ensures that these third parties are bound by appropriate
agreements to protect the confidentiality of your personal information.
Thrifty Foods will retain your personal information only for as long as required to establish or maintain our customer relationship with you, or as may be required by federal or provincial laws. We are committed to keeping your personal information up to date, accurate and relevant for its intended use.
Safeguards:
Thrifty Foods ensures that your personal information is secure by
implementing physical security measures such as restricted access
facilities, and by strictly limiting access only to those Thrifty Foods
employees who need access to your information in order to maintain your
customer relationship with us.
Access and questions:
You may request access to your personal information stored by Thrifty
Foods by contacting us through our Privacy Officer (see above). Upon
request, we will show you the information we have on record, how it is
used, and whether it has been disclosed. If your personal information
requires changing or updating, your written request to the Privacy
Officer will give us the authorization to make these revisions.
We promise to respond promptly to your questions, concerns, or complaints about the privacy of your personal information and our privacy policies and procedures.
Thank you for your continued patronage.
Kathy Gaudry
Vice President, Human Resources
Thrifty Foods
