Customer Panel

Welcome to the Thrifty Foods Customer Panel sign up page! We are pleased that you have taken the time to find out more about our Customer Panel.

The Customer Panel is designed to provide an ongoing forum that allows Thrifty Foods to have a way of continually being able to keep in touch with customers. Most often, Panel Members will be asked to complete a short survey online. The surveys may focus on customer service, new product offerings, review advertising information, talk about community projects, as well as other topics.

Panel Members will be offered a number of rewards for taking the time to help us. Upon successful completion of surveys Customer Panelists will be automatically entered into prize draws. The draw winners will receive rewards such as Smile Cards ranging in value from $50 - $250, depending on the project. All you have to do to join is complete a short information form that tells something about yourself and helps us know our customers better.

Thrifty Foods values and respects its customers right to absolute privacy. As a Panel Member you can be assured that none of the personal information that you provide will ever be sold or given to any organization or individual without your prior consent. The information is collected and managed by NRG Research Group Inc. for Thrifty Foods, and is the property of Thrifty Foods. Panel Members may ask for their personal information to be removed at any time. All research findings are reported in a manner that ensures individual customer opinions are always private and confidential. For further information, please see the Thrifty Foods privacy policy.

• Click here to join the Customer Panel
• About the Information We Gather
• How to Change Your Personal Information
• Customer Panel Incentive Rules
• Research with Children and Young People

Contacting Us

If you have questions or comments regarding the Thrifty Foods Customer Panel, please send an email to customerpanel@thriftyfoods.com.

For questions or comments not directly related to the Customer Panel, please visit the Customer Feedback section of the website and use the Suggestion Box, or contact Customer Service at (250) 544-1234 or 1-800-667-8280.