Services & Products
Accordion Section
Please call our Customer Care Team at 250-544-1234 or toll-free at 1-866-948-0196.
Our Customer Care Team is available during the hours listed on our Contact Us page.
You can also contact us by filling out the form in the Contact Us section.
Pickup orders: Place order online on the Entertaining Trays section of our website.
Delivery orders: Please contact our Online Specialty Ordering team by calling 250-544-1234 or toll-free at 1-866-948-0196, Option 1 English, Option 1 Floral & Entertaining trays.
Please contact our Online Specialty Ordering team by calling 250-544-1234 or toll-free at 1-866-948-0196, Option 1 English, Option 1 Floral & Entertaining trays; or by filling out the form in the Contact Us section.
If you purchased the item in one of our stores, return or replace it at ANY Thrifty Foods where they will be happy to help you out. Our 100% Fresh Guarantee provides storewide satisfaction, or you can get your money back.
If you purchased the item via online shopping, there are 3 ways to return an item:
- Contact our Customer Care Team by calling 1-866-948-0196 or filling out the form in Contact Us. We will arrange to have your item refunded or corrected to your satisfaction. Our Customer Care Team is available during the hours listed on our Contact Us page.
- For immediate changes please call your store directly. You can find your Thrifty Foods’ store phone number on your Order Confirmation Email or by visiting the Store Information section of our website.
- Return your item to ANY Thrifty Foods where they will be happy to replace or refund your item.
Thrifty Foods is open every day except for Christmas Day.
View your local store's holiday hours by visiting your store's page in our Store Information section.
You can find your local store's phone number by searching for the store in our Store Information.
View your store's services by visiting your store's page in our Store Information.
Your grocery receipt will show the remaining balance of your Smile Card after each purchase or a cashier can swipe the card and do a balance inquiry. You can also check your card balance by clicking here.
Fill out the Request a New Product form.
Apply online in the Careers section, or in person with your resume to a Thrifty Foods store near you.